Terms of service
Refund Policy - Ufumbuzi Now
Effective Date: September 28, 2026
At Ufumbuzi Now, we want you to be satisfied with your purchase. Please read our refund policy carefully.
1. 14-Day Return Policy
You have 14 days from the day you receive your order to request a return.
To be eligible for a return:
- Item must be unused, unwashed, and in the same condition you received it
- Item must be in its original packaging with all tags attached
- You must have the receipt or proof of purchase
2. How To Start A Return
To initiate a return, contact us at:
Email: aaitcsmwe9@gmail.com
Phone: +1 (912) 495-419
Please include your order number and reason for return. If your return is accepted, we will provide you with return instructions and the return address. Items returned without prior authorization will not be accepted.
You are responsible for return shipping costs. We recommend using a trackable shipping service. We are not responsible for lost return packages.
3. Damaged, Defective, or Wrong Items
Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us within 48 hours of delivery at aaitcsmwe9@gmail.com with your order number and photos of the issue. We will arrange a replacement or full refund at no extra cost to you.
4. Exchanges
We do not offer direct exchanges. If you need a different size or product, please return your item for a refund and place a new order.
5. Refunds
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5-10 business days. Please note that it may take your bank or card issuer additional time to post the credit to your account.
Original shipping charges are non-refundable.
6. Final Sale Items
The following items are FINAL SALE and cannot be returned or refunded:
- All discounted / sale items
- Items marked as clearance
- Gift cards
7. Order Cancellations
You can request cancellation for a full refund within 24 hours of placing your order, as long as the order has not been shipped. To cancel, contact us at aaitcsmwe9@gmail.com.
8. Contact Us
If you have any questions about our refund policy, please contact us:
Ufumbuzi Now
Phone: +1 (912) 495-419
Email: aaitcsmwe9@gmail.com
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Terms of Service - Ufumbuzi Now
Effective Date: September 28, 2026
1. Overview
This website is operated by Ufumbuzi Now. Throughout the site, the terms “we”, “us” and “our” refer to Ufumbuzi Now. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. You agree not to transmit any worms, viruses or any code of a destructive nature.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted. We reserve the right to limit quantities.
4. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
5. Products and Pricing
We sell physical products. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display will be accurate.
We reserve the right to change prices for products at any time without notice. We reserve the right to limit the sale of our products to any person, geographic region or jurisdiction.
All product descriptions and pricing are subject to change at any time without notice, at our sole discretion.
6. Orders, Billing and Payments
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
7. Returns and Refunds
All returns are governed by our Refund Policy, which is incorporated into these Terms of Service. In summary:
- 14-day return window from delivery date
- Items must be unused, unwashed, with original tags and packaging
- All discounted / sale / clearance items and gift cards are FINAL SALE and cannot be returned.
To request a return, contact us at aaitcsmwe9@gmail.com or +1 (912) 495-419.
8. Shipping and Delivery
Delivery times provided are estimates only. Ufumbuzi Now is not responsible for delays caused by carriers, customs, or events beyond our control.
9. Intellectual Property
All content on this site, including text, graphics, logos, images, and product designs, is the property of Ufumbuzi Now and is protected by copyright and trademark laws. You may not reproduce, duplicate, or copy any portion of our site without written permission.
10. Third-Party Links
Our store may contain links to third-party sites. We are not responsible for examining or evaluating the content of third-party sites and we are not liable for their materials or services.
11. User Comments and Feedback
If you send us feedback, suggestions, or comments, you agree that we may use them without restriction or compensation to you. You agree that your comments will not violate any third party right.
12. Errors and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions and availability. We reserve the right to correct any errors and to cancel any orders if information is inaccurate.
13. Prohibited Uses
You are prohibited from using the site for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations, to infringe upon intellectual property rights, to harass or discriminate, to submit false information, or to upload viruses.
14. Disclaimer of Warranties; Limitation of Liability
Our store and all products and services are provided “as is” and “as available” without warranty of any kind. In no case shall Ufumbuzi Now, our directors, officers, employees, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, special, or consequential damages arising from your use of our products or service.
15. Indemnification
You agree to indemnify and hold harmless Ufumbuzi Now from any claim or demand due to your breach of these Terms of Service.
16. Severability
In the event that any provision of these Terms of Service is determined to be unlawful or unenforceable, such provision shall still be enforceable to the fullest extent permitted and the unenforceable portion shall be deemed severed.
17. Termination
These Terms of Service are effective unless terminated by either you or us. You may terminate at any time by no longer using our site. We may terminate if you fail to comply with any term.
18. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the State of Georgia.
19. Changes to Terms of Service
We reserve the right to update these Terms of Service at any time by posting updates to our website. It is your responsibility to check our website periodically for changes.
20. Contact Information
Questions about the Terms of Service should be sent to us at:
Ufumbuzi Now
Phone: +1 (912) 495-419
Email: aaitcsmwe9@gmail.com